无人陪伴儿童乘机须知

如果您的孩子独自乘坐天津航空的航班,我们将为您提供周到的服务,我们汇集了温馨贴士和缤纷服务,让您的孩子旅途充满欢乐与惊喜。预定无成人陪伴儿童服务时,敬请阅读并确定如下信息:

无成人陪伴儿童不合适航空运输范围:

1.1 不足5周岁的儿童单独乘机;

1.2 12周岁以下的病残儿童单独乘机;

1.3 在非天津航空或者天津航空未授权的售票处出票的旅客;

1.4 对于天津航空中转航班或天津航空与其他航空公司的联程航班;

1.5 天津航空为市场方的代码共享航班;

1.6 国内、国际串飞航班;

1.7 国际经停航班。

因为机型的不同,每个航班无成人陪伴儿童旅客预订数量是有限的,请您在订票时及时申请无成人陪伴儿童服务,并填写《无成人陪伴儿童乘机申请书》。如您未在购票时申请无陪服务,国内航班请您至少在航班规定截载时间30分钟前提出申请,国际航班请您至少在航班起飞前48小时提出申请。所有申请手续必须在天津航空指定售票处、天航95350、机场值机柜台办理。

儿童凭有效身份证件购票,如户口簿、出生证、身份证或护照等旅行证件,并持与购票时一致的证件原件办理乘机手续。接送机时,接送机人须持有效身份证原件在机场办理接送机手续。

在国际和地区航线上,无成人陪伴儿童购票没有儿童折扣,需按成人销售价格收取费用。如购买国际客票,您须在购票前充分了解旅行国家的入境、出境、过境信息、适用法规及其它重要旅行信息。确保旅行时携带所有有效旅行证件(护照、签证、相关证明等)并遵守旅行国家的入境、出境或其他法规要求。

因特殊需要的情况下,我们也可以为年龄在12周岁-15周岁按成人票价购买客票的旅客提供无成人陪伴服务。此项服务在国内航班上是免费的,在国际和地区航班上因代理存在成本支出我们需要收取一定的费用。(国际及地区航班按照500人民币或其它等值货币每人每段进行收费。)

如果在机场您需要变更航程、改签、升降舱,请与当地机场天航或海航售票柜台联系处理。

 

If your child is taking Tianjin Airlines flight alone, we will endeavor to give your child a trip full of joy and surprises, making him/her feel not lonely at all. Please read the following important information.

1 Refusal of transportation

1.1 Minors under the age of 5 taking the flight alone.

1.2 Disabled minors under the age of 12 taking the flight alone.

1.3 Passengers travelling with tickets not issued at the ticket offices of Tianjin Airlines or its authorized ticket offices.

1.4 No unaccompanied child transport will be accepted for TJA transit flights or connecting flights between TJA and other airlines.

1.5 TJA is the market side of code-sharing flights.

1.6 Domestic and international string of flight.

1.7 International over-stop flights

2 As the number of reservations is limited, please apply for unaccompanied children service when you book your flight. Fill out the Unaccompanied Children Form. Applications shall be submitted at least 30 minutes before the scheduled close time of the domestic flight; International flights should apply at least 48 hours before departure. All application should by calling Tianjin Airlines Ticket Center, , or at check-in counter.

3 Your child must carry valid identification and travel documents, including passport (or ID card, Household Register Certificate), flight ticket, and Service Form for Unaccompanied Children. You are recommended to stay with your child until the plane takes off.

4 On international and regional routes, no accompanied children have no child discounts for ticket purchases and are charged at the adult sales price. If you purchase an international ticket, you must fully understand the country of entry, exit, transit information, applicable regulations and other important travel information of the country of travel before purchasing the ticket. Make sure to travel with all valid travel documents (passports, visas, relevant certificates, etc.) and comply with the entry, exit or other regulatory requirements of the country of travel.

5 Under special circumstances, we can provide our unaccompanied child service to 12-15 years old child. This service is free in on domestic flights, but a fee is charged on international or regional flights. International and regional flights are charged per person per paragraph in 500 RMB or other equivalent currency.