第五章 定座

第一条 一般规定

(一)未经天航或其授权代理人记录认可,不得认为定座已得到确认。定座只有在旅客按照天航规定的定座手续和购票时限支付票款,经天航或其授权代理人填开客票并将定座情况列入有关客票中,才能认为定座已经完成并有效。

(二)按照天航规定,某些特种票价可以附有限制或免除旅客变更、取消定座权利的条件,有关票价的具体条款请参照相关运价规则。

第二条 购票时限

如果旅客未在规定的购票时限内支付票款,天航或其授权代理人有权取消座位。

第三条 旅客的个人资料

旅客认可向天航提供的个人资料,旨在用于定座和安排相关的运输服务,以及办理移民和入境手续。为此,旅客授权天航保留其个人资料且有权将资料传递给地处任何国家的政府机构、天航有关部门、其他相关承运人或相关服务的提供者。

第四条 座位安排

天航除按照旅客已定妥的航班和舱位等级提供座位外,不保证旅客所要求的特定位置的机上座位。出于运行、安全或安保的需要,承运人始终保留分配或者重新分配机上座位的权利,即使是在旅客登机之后。

第五条 座位再确认

天航不要求对已定妥的续程或回程航班进行座位再确认。但是如客票中含有与其他承运人联运的航班,其他承运人要求对续程或回程的座位进行再确认,而旅客未能按要求进行确认的,该航班承运人有权取消旅客的座位,天航不承担由此造成的任何损失。旅客应当事先了解与旅行相关的承运人座位再确认要求,如果需要进行再确认,旅客应当向客票上载明其代码的承运人办理座位再确认手续。

 

Article 5 Reservations

 

5.1 General

5.1.1 A reservation is not confirmed until it is recognized by Tianjin Airlines or its Authorized Agent. Only when the passenger has paid for his ticket within the reservation and ticketing time limit prescribed in Tianjin Airlines ’ Regulations and the ticket is issued by Tianjin Airlines  or its Authorized Agent, and the reservation entered on the appropriate flight coupon, is a reservation considered valid and effective.

5.1.2 As provided in Tianjin Airlines ’ Regulations, certain fares may have conditions which limit or exclude the passenger’s right to change or cancel reservations. For specific provisions regarding such ticket prices, please refer to the corresponding transportation price provisions.

5.2 Ticketing Time Limit

If the passenger has not paid for his/her ticket within the prescribed ticketing time limit, the reservation may be cancelled by Tianjin Airlines or its Authorized Agent.

5.3 Personal Data

The passenger recognizes that personal data has been given to Tianjin Airlines for the purposes of making a reservation for carriage, obtaining ancillary services, facilitating immigration and entry requirements. For these purposes the passenger authorizes Tianjin Airlines to retain such data and to transmit it to government organizations, its own offices, other carriers or the providers of such services, in whatever country they may be located.

5.4 Seating

Except for providing seats for passengers who have a reserved flight and class of cabin, Tianjin Airlines does not guarantee to provide any particular seat in the aircraft. Because of the need for travel, safety and security, the carrier will maintain his/her allotted or reallotted seating right on the plane, even after the passenger has boarded the plane.

5.5 Reconfirmation of Reservation

Tianjin Airlines does not require reconfirmation of reservations for continuing or return flights that have already been booked. However, if the ticket contains flights which connect to another carrier’s flight, it may be subject to the operating carrier’s requirement of reservation reconfirmation. In the event of failure to comply with any such requirement, the carrier has the right to cancel the passenger’s reservation and Tianjin Airlines is not liable to the passenger for loss or expense resulting from this. Passengers should first inquire about reconfirmation of reservation requirements of the other relevant carriers, and if reconfirmation of reservations is required, the passenger should comply with the reconfirmation rule directly with the carrier whose code is shown on the ticket.